Frequently Asked Questions
Everything you need to know about our OEM/ODM manufacturing process, MOQs, and partnership policies.
We only work with B2B clients. Our typical partners include:
- Consumer electronics brands & private label owners
- Distributors and wholesalers
- E-commerce and online sellers
- Importers and project buyers
We do not sell directly to end consumers.
No. We are a factory-focused OEM/ODM supplier and work only with B2B clients.
We do not operate retail stores or sell on marketplaces like Amazon, eBay, or Shopee under our own brand, to avoid competing with our customers.
Yes, as long as the project meets our MOQ (Minimum Order Quantity) and basic project requirements.
We understand that some brands are in a growth stage and we can discuss flexible solutions depending on the product and market.
MOQ depends on the product category, customization level, and materials:
- Audio products & charging solutions: usually start from 1,000–3,000 pcs per model
- Computer peripherals & gaming equipment: usually start from 500–2,000 pcs per model
(Exact MOQs can be confirmed after we know your target product, design, and configuration.)
Yes. We can provide neutral products (without brand/logo) or semi-customized versions, depending on your needs.
You can choose from:
- Neutral products (no logo, standard packaging)
- Your logo on product and packaging
- Fully customized design and packaging for private label brands
Yes. We treat all OEM/ODM projects as confidential.
If needed, we can sign an NDA (Non-Disclosure Agreement) before sharing detailed drawings, designs, or technical documents.
We do not show your custom designs to other clients without your permission.
In some cases, yes. We can discuss market or channel exclusivity based on:
- Annual purchase volume
- Product category and model
- Market potential and long-term cooperation plan
Exclusivity is usually confirmed through a separate agreement.
Yes, we support:
- OEM – Your brand on our existing product platforms (with possible adjustments to color, packaging, etc.)
- ODM – New product development based on your concept, including ID design, structure, electronics, and packaging
The development cost, timeline, and MOQ will differ between OEM and ODM projects.
Yes. For qualified projects, our team can support:
- Product ID / color / finish suggestions
- Logo and branding placement
- Packaging structure and artwork coordination
You can also work with your own designer and we will provide all necessary technical information and die lines.
We work with clients from Europe, North America, Southeast Asia, Oceania, and other regions.
Our products can be adapted to different markets’ requirements, including plug standards, certifications, and packaging languages.
Yes. We are flexible with logistics. You can:
- Use your own freight forwarder
- Or let us help arrange shipment (FOB / CIF / other terms)
We will coordinate packing, export documents, and loading according to your instructions.
Very simple:
- Send us an inquiry with your target product, quantity, and market.
- We will suggest solutions (existing models or new development) and provide an initial quotation.
- Once we confirm key details, we move to sample development and contract/order confirmation.
You can start by filling out the inquiry form on our website or contacting us via email/WhatsApp.
Yes. We can support you with:
- Choosing components and materials that meet your target market’s standards
- Coordinating with certified labs for testing (such as CE, FCC, RoHS, etc.)
- Providing necessary technical files and documentation for certification
Final certification costs and procedures are usually discussed case by case.
No. We respect our partners’ intellectual property and market interests.
For custom OEM/ODM projects, we do not show or sell your exclusive designs to other buyers without your written consent.
To speed up communication, it is helpful if you can provide:
- Product category (audio / charging / peripherals / gaming)
- Target product type and reference models (if any)
- Target market and sales channel
- Estimated order quantity
- Target price range (optional)
- Required functions, materials, or certifications
The more details you provide, the more accurate our proposal and quotation will be.
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